TRAINING & OPERATIONS
Our training and operations team works with you on the frontline to provide the tools you need to be a successful owner. Your personalized training and development program includes:
- Support Center Training Classes
- Basic Operations
- Bread Baking
- Food Safety Certification
- Guest Service
- Learning to Lead (L2L)
- CousinsU Online Learning
- Manager Certifications
- Quarterly Field Training Sessions
- Franchisee Co-Op Meetings
- Personal Business Consultant
- Guest Survey Program
- Restuarant Compliance Visits
- Quality, Service, Cleanliness Training Visits
- Quarterly Restaurant Scorecards
We offer a multitude of in-person and online courses that give every member of your team the skillset and real-life experience needed to deliver quality service.
Being 100% Guest Focused is our top priority and we ensure that we work with you to achieve this standard through evaluations and survey programs.
From personal Business Consultants to compliance visits, we are dedicated to helping you develop as an owner so you can grow your bottom line.